Welcome to Fox River Animal Hospital!

We will be open limited hours this week Tuesday and Wednesday 7:30-noon for medication pick ups. We plan to be open on Thursday normal hours though we will be seeing limited (pre-scheduled) appointments as we will be short-staffed. We truly hope to resume some normalcy next week as we work to see all the pets we've had to reschedule. We will be going back to curbside appointments for awhile until our entire team is able to return to work.

We can't express how thankful we are for all the emails, texts and phone calls wishing Dr. Shepherd a speedy recovery! He appreciates all of you and your support! He is feeling almost back to normal and is anxious to get out of the house when his quarantine ends on Wednesday! The rest of the team are either recovering, caring for sick children at home or trying our best to stay healthy!

Hello FRAH friends and Family! We are excited to be able to offer in-person appointments again! It’s been more than a year and we’re excited to welcome you back. Please read on to preview the guidelines we will be following.

• Medication/food pickups, surgery check-ins and technician appointments (nail trims, blood draw appointments) will still be curbside.
• We will still offer curbside for any client who would prefer to stay in the car.
• We will be allowing ONE masked adult inside the building PER APPOINTMENT. (Multiple pets? We're happy to schedule separate appointments for each pet.)
  
• Carseat/stroller kids are allowed in but if you bring your older children along, we'll ask you to do a curbside appointment.
• If your children accompany you to the appointment we will be happy to do a curbside appointment.
• We will continue to allow 2 masked individuals in the room with pets for end of life care.
• Masks must be worn over the mouth and nose throughout the appointment.
• We ask that your mask be a double layer and well-fitting (please no bandanas or gaiters.) We have disposable masks available at our front desk if you forget yours.
• Please maintain social distance while inside.
• If you or someone in your household are ill, please call us to reschedule your appointment.

When you call or schedule online we will ask if you’d prefer a curbside or in-clinic appointment. When you arrive for your appointment, please call us as our lobby will remain closed at this time you will be escorted to an available exam room.

The safety of our clients, team members and your pet's health are always our priority. We plan to continue to reevaluate protocols and reopen the clinic in phases. If you have any questions about these changes, please give us a call. We appreciate your patience and kindness as we navigate these new protocols and adjust to using our indoor voices again